Milton Delaware ER & Urgent Care Under One Roof
Emergency Services and Urgent Care are Open 24/7.
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We’re here to help you understand how your bills are put together and what makes Bayhealth bills different from those you may receive from other providers.
Because hospital charges and physician fees are billed separately, please take a few moments to review this information carefully. We also encourage you to keep it with your other financial or health records so you can refer back to it whenever you need.
One Location. The Right Care.
No guessing, we’ll triage and treat you, whether it’s urgent or emergency.
With our hybrid care model, you don’t need to decide between urgent care or the ER. Just walk in, and our expert team will assess your needs and guide you to the right level of care — all under one roof. Learn more about Bayhealth ER & Urgent Care.
Care & Services
What We Treat
Frequently Asked Questions
What is an Emergency Room versus an urgent care?
Urgent Care typically treats non-life-threatening conditions, some of which include common colds, flu, strep throat, lacerations and more.
An Emergency Room treats conditions in need of immediate attention, some of which include chest pain, abdominal pain, dehydration, complex fractures, and much more.
Selecting the right facility can make a big difference in the financial outcome of your visit. When choosing an ER for treatment when you are not experiencing an emergency means you will substantially overpay for your treatment. If you choose urgent care and when you need an Emergency Room, you will also add additional unnecessary cost, but more importantly possibly waste valuable time being transferred to a facility that is capable of treating your condition.
We wanted to solve this problem so we created Bayhealth Emergency and Urgent Care Center, Total Care, where both paths of care were under one roof. Each facility is equipped to handle the seriousness of any emergency while being able to bill if it turns out to be lower acuity needs at urgent care billing rates. This means that as a patient you do not have to try to self-triage on where to go when you need care. The answer is to always choose Bayhealth Emergency and Urgent Care Center, Total Care's ER & UC Center and know your bill will reflect only the care you require to treat your condition. Why is this significant? Because 44%-65% of national ER visits could have been treated and billed at urgent care rates, but weren’t.
What is Bayhealth Emergency and Urgent Care Center, Total Care's hours?
Urgent care is open 24/7. No appointments are required. Walk-in Only.
Full-service Emergency Room open 24/7.
Are there any open MUSC locations with combined Emergency services and Urgent care services?
Not at the moment, however, we have multiple new locations that will provide Emergency services and Urgent Care services under one roof, coming your way next Spring and Fall. See our new Kiawah location.
What is in-network vs. out-of-network?
For urgent care services at our Bayhealth Emergency and Urgent Care Center, Total Care, in-network means we have a contract with your insurance company and have agreed on what the cost is for any service provided to you. Out-of-network means we do not have a contract with your insurance company in setting the rates. As a result, you may be billed a different rate as determined by your insurance company and benefit plan.
For emergency care at our Bayhealth Emergency and Urgent Care Center, Total Care, state law says that all patients have to be treated regardless of their insurance plan or ability to pay. This means your insurance company should consider you in-network. We will bill you the amount defined by your insurance plan.
Click here to see our full list of in-network insurance providers.
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